October 13, 2025

"[H]e expands his various blog posts and articles on the subject into an over-all theory of 'why everything suddenly got worse and what to do about it'...."

"Enshittification unfolds in three phases: first, a company is 'good to users,' Doctorow writes, drawing people in droves... with the promise of connection or convenience. Second, with that mass audience consolidated, the company is 'good to business customers,' compromising some of its features so that the most lucrative clients, usually advertisers, can thrive on the platform. This second phase is the point at which, say, our Facebook feeds fill with ads and posts from brands. Third, the company turns the user experience into 'a giant pile of shit,' making the platform worse for users and businesses alike in order to further enrich the company’s owners and executives. Facebook’s feed, now choked with A.I.-generated garbage and short-form videos, is well into the third act of enshittification...."

95 comments:

doctrev said...

Vox Day made the far more prescient observation that some companies have entered terminal convergence. That is, formerly successful Western service companies are so ideological and "diverse" that they are no longer capable of performing their actual function.

The problem that both Doctorow and Day are aware of is that corporations found exclusively in the West are demanding exorbitant prices for increasingly unsatisfactory products. Microsoft Game Pass haa become an absolute disaster, literally comparable to renting your Xbox yearly: Activision Blizzard was acquired for a tremendous sum yet its games, even from the most popular franchises, are reviled. But no one NEEDS such companies, which is why some of them are facing collapse. Or international buyouts, like Electronic Arts.

chuck said...

Communist discovers that Animal Farm is a true story.

Bob Boyd said...

Seems like Amazon is now in stage 3.

n.n said...

The integration of dirty words are worth a dime a dozen.

Jupiter said...

"Facebook’s feed, now choked with A.I.-generated garbage and short-form videos, is well into the third act of enshittification...."

I have never understood the appeal of Facebook. It seems obvious that if you sign up for a content-feed app owned by a monumental GreedPig, you will sooner or later be Zucked, fucked and trucked to Omaha. Where all the photos and idle musings you uploaded will be sold to the highest bidder. And for what?

Aggie said...

Now do FM radio, followed by cable-formatted and satellite television, followed by Disneyworld. The entire science is about harvesting the attention of a captive audience that doesn't realize it's captive, and diverting it into buying something. You can only win by not playing at all.

n.n said...

Anthropogenic or Automated Intelligence? The algorithms of an automaton are not novel.

Gunner said...

Netflix is probably the biggest enshittifier of the modern age.

tcrosse said...

What better example of enshittification than The New Yorker.

john mosby said...

This sounds like the evolution of America from the first Progressive Era to this one. Especially the part about piling on features until the product is unworkable. Maybe JD Vance's election motto can be "Reverse the Enshittification!" Unless of course Trump has completed the de-shittification by then. CC, JSM

n.n said...

Automatons are electronic ruminants chewing the Anthropogenic cud.

doctrev said...

Jupiter said...
It seems obvious that if you sign up for a content-feed app owned by a monumental GreedPig, you will sooner or later be Zucked, fucked and trucked to Omaha. Where all the photos and idle musings you uploaded will be sold to the highest bidder. And for what?

10/13/25, 11:20 AM

It never had to be this way. Zuckerberg is a catamite, on sale to the highest bidder after he stole his product. And for decades it made short-term sense for Zuckerberg/ Sandberg to treat globalist oligarchy like it was the only game in town.

But the new problem for liberals is existential. They are stirring up war hysteria against Russia at the same moment that their media apparatus has never been less popular. If Bluesky was even functional the waiting flood of globalist investment would have sent it rocketing past X in revenue and popularity. To put it charitably, the cultist personalities involved meant that Bluesky is much weaker.

Biff said...
This comment has been removed by the author.
Lance said...

Cue Yogi Berra: "Nobody goes there anymore, it's too crowded."

Wince said...

I published "Wince's Law" a mere 4 days ago.

Wince said...
I’m ready to claim it.

Wince’s Law: There isn’t an online app that won’t eventually be ruined by needless “improvements” made to it following its initial development.

10/9/25, 7:04 AM


Yet, "Enshittification" comes replete with a "very brief" anti-capitalist, utopian conclusion, followed by a predictable anti-Trump, 'enshittified' New Yorker twist added to the book review.

A very brief conclusion asks, “Is Enshittification Just Capitalism?” The answer is yes, Doctorow argues, in that our current economic system allows the “enshittification lever” to be cranked toward extraction unchecked. What would truly halt that process is a dismantling of Silicon Valley’s style of self-dealing startup investment, which has resulted in a class of billionaires who feel that they are qualified not only to run companies but to direct political parties and federal agencies. The book stops short of fully extrapolating enshittification to national politics, but the term is certainly also relevant in that realm. If the playbook Doctorow describes involves promising benefits to people only to erratically renege on, and degrade, existing services, then Donald Trump is the enshittifier-in-chief. Under his second Administration, scientific research, diplomacy, corporate watchdogging, and social services have all gotten worse. The beneficiary, of course, is largely Trump himself. Perhaps the worst outcome of enshittification is that it drives us to expect things to be bad, and to assume that they will only get worse.

Achilles said...

The phases of business that he mentions happen but he doesn’t get to the underlying details reason.

The business is built by one or more people who build things.

At some point they get bored when the business is operating and makes money and they want to build something else so they hire someone or some group to manage the business.

If you suck at building things you are never successful and nobody buys your stuff. Exceptional is the requirement for building a business.

If you are bad at managing an already profitable business you can totally hang around and ride it into the ground. Mediocrity is the norm in management.

Management is like government. It is magnetic to the lazy and untalented. Bureaucracy is the desire of the mediocre.

Just an old country lawyer said...

It long ago became obvious, via Facebook, that if you use "free" social media, you are not the customer; you're the product.

narciso said...

Facematch had a very particular purpose at the beginning that was why the winklevosseers funded it

Aggie said...

"...corporations found exclusively in the West are demanding exorbitant prices for increasingly unsatisfactory products...."

It's all about subscriptions, baby. 'You will own nothing and love it'. Rent-seeking, ad infinitum. Well..... I still have my CD's, thank you. And I still stay off the cloud, thank you. And I buy my software, not rent it - although many attempts are being made to shut down that option too.

The new generation coming along is learning about rent-seeking, and rebelling against it. It's different when you can call something 'yours'. You take care of something that you own, out of self-interest in owning it longer. Being frugal is being a responsible environmental steward, in the final analysis, because it decreases consumption out of self interest.

And has anybody ever juxtaposed the concepts of 'rent / subscription' with the concept of ecological good stewardship? They are not compatible, unless there's rationing by force. You don't care for something you don't own. But I notice the same folks that want us owning nothing and paying subscriptions for everything, are also studiously not drawing a connection between frugality and good stewardship. I wonder why.

Original Mike said...

I even avoid giving out my email address for "free" access because, of course, it's not "free".

It does appear that Apple lets you generate an email alias address. I've been meaning to set one up.

Biff said...

It is amusing how The New Yorker castigates X/twitter for "Muskian extremism" and then praises "apps and platforms that are more equitable, [like] Bluesky for social media without the rampant toxicity..." They just can't help themselves.

Howard said...

The Peter Principle as applied to Apps

rehajm said...

…one of the most brilliant features on iOS is the crossed out eyeball labeled ‘hide distracting items’. Like a genie granting wishes it is…

narciso said...

Omg i dont go to blue scream without a hazmat suit

doctrev said...

Aggie said...
But I notice the same folks that want us owning nothing and paying subscriptions for everything, are also studiously not drawing a connection between frugality and good stewardship. I wonder why.

10/13/25, 11:50 AM

We don't wonder at all. And yet the people obsessed with the service model don't realize that software is particularly vulnerable to crowd trends. Anger the crowd enough, and they might even switch operating systems and run in compatibility modes to be rid of you. Changing applications is almost comically easier.

The much bigger problem the rent seekers have is that they "own" tremendous amounts of US government debt. At some point it has to be terribly tempting for President Trump to repudiate that debt and declare a mortgage jubilee on all primary residences. The banksters would howl, but that's assuming they survive.

Biff said...

Doctorow has long been a smart and creative diagnostician. "Enshittification" is a truly useful framework for thinking about why so much in our lives seems to be getting worse, not better, as our technical capabilities improve. The problem is that his prescriptions generally are awful. His default approach is more government and more regulation for everything. He's definitely worth reading, though I'm not sure I'd recommend his new book as bringing a lot more value than simply reading a few of his articles.

tcrosse said...

The New Yorker couldn't print a recipe for cornbread without including a shot at Trump.

Wince said...

Chrome used to enable a print setting that would eliminate ads and other clutter, presumably reducing paper waste, etc.

Not sure whether that was eliminated before or after Google dispensed with "Do No Evil" as a company motto.

Original Mike said...

"Chrome used to enable a print setting that would eliminate ads and other clutter, presumably reducing paper waste, etc."

Safari's Reader mode works pretty well.

narciso said...

They decided just be evil, its simpler

wild chicken said...

So what happened to TikTok? The algorithm is all screwed up. I'm getting back to back medical now. I like the funny stuff I keep turning on the funny videos and next time I look it's medical again.

Sebastian said...

"'why everything suddenly got worse and what to do about it'...." Everything? Got worse since when? Examples: 1. iPhones got worse since being introduced less than 2 decades ago? 2. YouTube offerings got worse--how? 3. X conservative opportunities for expression got worse--or better? Etc. etc. Picture is mixed. And if we take enshittification seriously, how does it apply to the CDC during Covid, lawfare and open borders under Biden, women's equality in the trans era?

boatbuilder said...

I am looking to buy a boat (or I enjoy thinking about buying a boat) and Facebook Marketplace seems to be the place.

But in order to sign on, in addition to requiring all sorts of biographical info, you have to allow them to take a video of you "to prove that you are you."

No sale.

(I'm fairly certain they do it anyway, but really?)

Caroline said...

I’ve been thinking about this a lot! But it extends way beyond technology. Remember when cable news went to the breaking news chryon in 1990 for the gulf war? And now everything is “breaking” , all the time. Remember when cable providers lured customers with the promise that they would no longer have to endure commercials? Remember when a latte cost 3 bucks? A glass of wine, under $5? Seems like what’s happened is that businesses stopped caring about their customers, and after their initial push, they serve themselves. And how about that default 20% tip line your barista shoves at you?
I could go on and on. Try to find a Halloween kiddie costume that isn’t tied to some syndicated character. Try to find a t shirt that isn’t tissue thin. Enshittification, indeed.

FormerLawClerk said...

I used Facebook in hiring at my company. It was great.

If you had a Facebook account, then I could reliably throw your resume directly into a trash can. Because you're obviously a fucking idiot.

People aren't using Facebook correctly. It's a great identifier of absolute morons.

Michael said...


Doctrow didn't coin the term enshitification. I first saw it back in the mid-teens to describe how private equity would buy up local businesses and major brands then erode the quality of the service/product in order to enhance profitability.

narciso said...

Enthropy for those with a scientific bent

Paul Zrimsek said...

Wince’s Law: There isn’t an online app that won’t eventually be ruined by needless “improvements” made to it following its initial development.

This is mostly just the application over time of Zrimsek's Law: "Every UI change is for the worse." Which is itself just a special case of something I read somewhere once: "It takes two people to create a masterpiece: one to create it, and the other to stand behind him and hit him over the head with a hammer when it's done."

Jupiter said...

"I first saw it back in the mid-teens to describe how private equity would buy up local businesses and major brands then erode the quality of the service/product in order to enhance profitability."
The interesting point there, is that in the bad old days, you could decrease the cost of producing the product by using inferior ingredients. But fucking up a computer program actually increases the cost, since the alternative is to simply maintain the existing program. But no one ever made VP by maintaining a profitable product, so new features will be added until the product collapses under their weight.

Anthony said...

I liked Facebook for quite a while, only using it to keep up with family and friends that I wouldn't ordinarily be in contact with. Also re-connecting with people I'd long forgotten or barely knew way back when (e.g., high school peeps). Plus it can be great for special interests; if I have a typewriter question, I go straight to the Antique Typewriter group and I have an answer usually within minutes.

I don't scroll much in it anymore. Too much crap. I tend to Instagram more for that, although its algorithm can be weird. I always watch videos of, say, racoons and possums being rescued, but it keeps showing me all soorts of weird stuff I may have paused on once. *shrug*

Same thing in every industry. US automobiles sucked until people started buying mostly more reliable Japanese ones. Microsoft Windows, Word, etc., have sucked forever since they became de facto monopolies.

Josephbleau said...

“ Seems like Amazon is now in stage 3.”

When Amazon prime movies said they were going to put ads in movies I pay for that was it, I don’t know if they actually did it because I will never watch anything from them again.

When car companies want me to pay a monthly fee for things the car does, screw that, next they will make my car get low gas mileage unless I pay a monthly bribe. I’ll keep my old dumb car.

narciso said...

Consultants like mckinsey are likely at fault

bagoh20 said...

A lot of this is driven by management up and down the ladder who need to show how they made the company more money than the person before them so they can get a promotion or raise. It's not just the people at the top who want more. I would bet the people at the very top drive this less than middle management. I can't really blame people for wanting more when you are in the middle. We as users need to jump ship at the first signs that the users are not paramount for the management. We need to train them to focus on us.

Original Mike said...

Zrimsek's Law: "Every UI change is for the worse."

I suspect the problem is that the software companies have too many employees, who all have to "do something".

I REALLY hate UI changes. You learn one set of arbitrary rules, then they change it to a new set of arbitrary rules. It is not better, just different. And you have to refigure out how to use it.

How would you like it if they abruptly changed English every 6 months?

bagoh20 said...

I have some issues with Amazon. Mostly that you can't communicate with them and fix a problem that's non-standard, but what they do seems like magic to me. I can order the most obscure item for $2 and it will arrive in hours, not days or even a day but, 10-12 hours at my door. On top of the speed, they are more accurate and reliable than fast food companies are with an order I give them in person with a small fraction of the number of items. I really don't know how Amazon does it, but it has changed me. I now expect everything within 24 hours and I usually get it. This is why I think Amazon should design our health care system for speed, cost, reliability, and choice. They could not possibly make it worse than it is. Only the government has special set of skills.

JaimeRoberto said...

"Doctorow argues, in that our current economic system allows the “enshittification lever” to be cranked toward extraction unchecked."

It's not unchecked. Consumers can walk away, and they often do. See MySpace. You can just not do things.

Original Mike said...

"I have some issues with Amazon. Mostly that you can't communicate with them and fix a problem that's non-standard, "

Boy, there's a big example of enshittification right there, and it isn't just Amazon.

narciso said...

Cvs customer services comes trom mount doom

Original Mike said...

"You can just not do things."

Yes. I approach all new tech, and especially online apps, with the question, "Do I really want to do that?" And the answer is usually no. It's both the time sink and the loss of privacy/security.

effinayright said...

YouTube's enshittification is accelerating, with more and more AI-generated images and narratives purporting to portray actual events and using deep fake celebrity images. Elon Musk makes an appearance there daily, on a channel called Mind to Goals, offering political narratives in a monotone voice.

Not noticing the discreet disclaimer, viewers think they are actually replying to Elon when posting comments. I can hear them: "Maude, I'm actually communicating with the richest man in the world!"

Tacitus said...

If you keep going to menu and selecting "Feeds" it will only show you things from the people and organizations you've decided to follow. Of course it keeps trying to revert to general status that gives you the figurative, and often literal, shittification that has otherwise made Facebook a bad joke.

Lazarus said...

Somewhat similar is Eric Hoffer's reflection:

"Every great cause begins as a movement, becomes a business, and eventually degenerates into a racket."

In business you can see the evolution of business from pioneers like Bell, Edison, Ford, McCormick, Eastman, Carnegie, Morgan and Rockefeller to the oligopolistic mammoths of the mid-20th century. Mid-twentieth century Americans assumed that those mastodons would be around for years to come. How many of them got fat and lazy and couldn't maintain their position at the top or else went out of business entirely?

Lazarus said...

And so -- tomorrow is the Micropocalypse when Microsoft stops supporting Windows 10. I have been planning to replace my old desktop, but in the meantime I'll be carrying on with the laptop.

Beasts of England said...

’I am looking to buy a boat…’

I’m selling mine in a few weeks - what are you looking for? :)

Biff said...

Re. Facebook, I've bookmarked a link that will show you a version of your feed that simply includes posts from your friends, chronologically, with significantly reduced ads. If you use FB, you may wish to give it a try:
https://www.facebook.com/?filter=friends&sk=h_chr

ColoComment said...

Lazarus said...
Somewhat similar is Eric Hoffer's reflection:
"Every great cause begins as a movement, becomes a business, and eventually degenerates into a racket."
10/13/25, 2:12 PM

You beat me to it. I wish that Hoffer were more widely read than seems to be the case. Though he published The True Believer: Thoughts on the Nature of Mass Movements* in 1951, and The Temper of Our Time* in 1967, the thoughts and concepts that he discusses we are seeing reenacted today. * the only Hoffer books that I've read....
Re: your Microsoft 10. I am still using my iPhone 8s, as it does all of the [minimal, core] things that I want a cell phone to do: calling, texting, internet, acceptable camera.
Note that I am also driving a 2007 Hyundai Santa Fe; I DON'T WANT all the ridiculous, expensive-to-repair extras found on more recent model cars.
I think of myself as a quasi-Luddite. :- )

Lawnerd said...

I hate what the internet has become. Most sites have so many shitty ads running and video streams that pop up. This site is a rare exception, clean, clear, no ads, no bullshit. Nevertheless, I look forward to taking a digital detox.

Saint Croix said...

I just want to mock this new word, "enshittification."

Here you take a nice dirty word, shit, and you give it extra fucking syllables and try to make it sound academic and smart. Shit is not academic and smart. Shit comes out of your asshole.

Cory Doctorow, on the talk show circuit. "Well, the real problem is enshitification."

Oprah shakes her head. "What is enshitification, Cory, and how can we stop it?"

Cory: "I'm sorry, I'm sorry. I have to run to the bathroom. I had a bad tamale. Oh my God!"

Oprah: "Enshitification! Here! On stage! We'll be right back."

Paddy O said...

Boing Boing was one of my daily multivisot sotes until it became a lot of selling thongs and politics. He knows of what he speaks

Jamie said...

Paddy O, that was exactly what got to me about Boing Boing!

Saint Croix said...

Cory Doctorow tries to get laid.

Sexy Co-Ed: "Professor, you are so hot. What are you working on? What's your new book all about?"

Cory Doctorow: "Enshittification."

Sexy Co-Ed: "Enshittification?"

Cory Doctorow: "Yes. Enshittification. It's an exciting new concept. See, eventually, it's all turning into shit."

Sexy Co-Ed: "I'm sorry, I've got to be somewhere else."

Cory Doctorow: "But I haven't told you about explosive diarrhea! Or the toilet paper effect."

Sexy Co-Ed runs away.

Cory Doctorow: "Damn it. She's gone. Nobody wants to study anymore."

Jamie said...

I totally forgot that I had a comment going that would not publish - here it is, FWIW:

Doctorow has long been a smart and creative diagnostician. ... The problem is that his prescriptions generally are awful. His default approach is more government and more regulation for everything.

Exactly. I used to enjoy reading Boing Boing back in the day; Doctorow is truly a smart man. But his smarts stop at his ideological paradigm: he turns into a drama showrunner, such that every corporation is always soulless and evil (not just a confederation of people who want to make money), every CEO always a psychopath (not just a person who wants to make money and often takes pride in building something, and the comments on management above notwithstanding, successfully managing our corporation is also building, just not from scratch), every Republican always in bed with the aforementioned. It's his great limitation, the place where his formidable imagination fails.

Paddy O said...

Jamie, I figured I wasn't alone! That comment was a mess (typing on my phone as I was listening to something else) but I'm not going to erase it, but will repost it here, better edited... though the thongs reference isn't too far off...

Boing Boing was one of my daily multivisit sites until it became a lot of selling things and politics. He knows of what he speaks.

Jupiter said...

So, what does he say to do about it?

Achilles said...

Saint Croix said...

I just want to mock this new word, "enshittification."

Here you take a nice dirty word, shit, and you give it extra fucking syllables and try to make it sound academic and smart. Shit is not academic and smart. Shit comes out of your asshole.

Cory Doctorow, on the talk show circuit. "Well, the real problem is enshitification."

Oprah shakes her head. "What is enshitification, Cory, and how can we stop it?"

Cory: "I'm sorry, I'm sorry. I have to run to the bathroom. I had a bad tamale. Oh my God!"

Oprah: "Enshitification! Here! On stage! We'll be right back."


They can't actually think about the word too deeply.

Enshittification is the essence of Democrat Policy.

RCOCEAN II said...

shitification is memorable. Enshitifcation isn't.

Enigma said...

This thesis rings generally true, but it's narrow. He misses the ancient razor-and-blades marketing model too.

The buyer-effort-to-value ratio is key. Early stage technology always costs a bloody fortune for what you get. Check out the adjusted costs of early automobiles and electric equipment from 100 years ago. Check out what people paid for record players, stereos, and trashy little black-and-white TVs. Check out PC prices/features from the 1970 to 1990s.

Those who buy new stuff and use new services tend to be...smarter, more capable, and far more willing to open their wallets than the masses. Over time, the distracted and mediocre masses buy the same stuff and use it as prices drop and if they perceive value.

Appliances and commodity economics take over. Every car looks like a Camry. Every phone looks the same. Every service is roughly equal and there's no way to stand out. The vendors must reduce prices to stay in business, and they do what it takes to make a profit. You then get Amazon and Costco and Netflix living off subscription fees. You get TVs and PCs loaded with adware. The firms milk the less attentive, less capable customers for as long as they will be milked. Cash cows indeed.

Happy, ignorant, and voluntary milking can last for decades. See network TV. Cable TV. Legacy media. The cutting edge buyers and explorers no longer generate significant market, and they always move on anyway.

narciso said...

Its crass writing of course he doesnt explain why its happening

n.n said...

Progress or unqualified, monotonic change.

doctrev said...

The big problem with regarding your customers as ruminant cow-nsumers is that it's the product of the old marketing era. Gillette had a near monopoly on shaving supplies in the West. All my life women complain that Gillette puts premium prices on razors because they are pink. Yet razor blades aren't actually that expensive, and Gillette has lost a LOT of their market share, to the point they will likely lose the rest over decade.

Ah well. Kodak had its moments too.

n.n said...

Enfecesification is a fetus... uh, feature of social progress.

john mosby said...

Doctorow should have no problem getting a spot on Gutfeld! to flog his book. Greg loves anything scatological. CC, JSM

Peachy said...

I joined facebook once, a long time ago, for 5 minutes. Hated it. I knew something about it was not right.
I hate being told what to do.
I hate it. Oh but you have to! they said.
No - watch me.
now it's enshittified. hehe.

Ampersand said...

Brilliant! Cory has invented a process that might be called seduction and betrayal. How does he manage to do it?

Peachy said...

Jamie 3:22
Interesting and noted.

Peachy said...

No ads - but do remember to Thank Ann Althouse by using her Amazon link.

Peachy said...

Back to facebook -
I Do have friends who use it for a noble purpose. Stranded living - connectivity to engage with the family and friends.
I get that. I'm cool with that.
But I never liked the initial - "Friend me on facebook!" and it was an ask by someone I barely knew - all giddy and fake . A popularity boost - to create the illusion of thousands of friends.
I do not want thousands of friends. I do not want hundreds of friends.
meh,.

Paul Zrimsek said...

I suspect the problem is that the software companies have too many employees, who all have to "do something".

That's it exactly. I remember suggesting once that half of Facebook's programmers are there to fix the bugs introduced by the other half, and that-- as in the old lawyer joke-- they don't have enough work for 10,000 coders but plenty of work for 20,000.

rhhardin said...

There's a characteristic AI-scripted YouTube feeling, where the same fact is criss-crossed a hundred times from different directions and no narrative motion. YouTube videos pay on duration.

narciso said...

There isnt a functional reason behind this pattern of decay

narciso said...

Facebook turned from.an information to censorship platform and people noticed

Kathy said...

Amazon ruined book buying on their platform this way. They lump all the reviews for various publishers and editions together, so you can't tell what's being reviewed. Now they also show you different "editions" on the listing, but the "editions" aren't the same publisher or even, sometimes, the same book or author.

Two-eyed Jack said...

Doctorow has a lot to say about the consequences of always-online applications and services. Detailed data leads to efficient value extraction. When booking an Uber, for example, Uber is in the position to both maximally charge you and minimally pay the driver. The option of not using the service is generally a nonstarter and bespoke pricing for all your needs lies on the horizon. Why would you expect to pay the same amount as someone else if a difference in motivation can be discerned by the simple option of spying on you each and every day?

Jaq said...
This comment has been removed by the author.
Jaq said...

How about how cars have driver monitoring cameras. Mine tells me to “sit up” if I drive with my right hand only, it blocks the camera. So I put a post-it over the camera and a post-it over the message that camera is blocked, and I like the car so much better.

Greg The Class Traitor said...

I have both Uber and Lyft on my phone. I run each trip though both, and take which is cheaper, or else drive my own car if neither is worth it.

Yes, you do have a choice

Two-eyed Jack said...

Greg TCT says "Yes, you do have a choice"

In the sense that I am free to drive my car 961 miles to save an Uber ride, you are indeed correct. And to the degree that Lyft and Uber are willing to undercut one another, or cut into their driver's share of the fare, you are, again, correct.

But all life's transactions are now burdened by questions of choice. Will an item be cheaper today or tomorrow? Would I get a better price than my wife? Will unexpected charges be conjured up? Will all purchases degenerate into bots haggling for the best price?

hanuman_prodigious_leaper said...

en-shittification = shittification to 2nd degree
so what are incentives for extra effort

Cameron said...

At least part of the problem IMHO is that many of tech ventures were never profitable, the valuations were all based on hypothetical potential. And at some point somone tries to make those potential revenues real and in the process destroys the value that the customers were receiving. Streaming services adding adds, sales platforms promoting paid promotions over real sales results etc etc etc.

doctrev said...

Two-eyed Jack said...
The option of not using the service is generally a nonstarter and bespoke pricing for all your needs lies on the horizon. Why would you expect to pay the same amount as someone else if a difference in motivation can be discerned by the simple option of spying on you each and every day?

10/13/25, 7:53 PM

Remember what we had before Uber? That's right, taxis, which had to be licenced. Now, that system was getting out of control so a little competition was reasonable, but Uber decided to get worse. So be it: ban Uber, take the beater cars and the foreign worker drones off the roads, and if you want food delivered so bad you can order a pizza.

JIM said...

It takes only seconds to permanently, or temporarily "hide" content on FB you object to or have no interest in. I did purge some of it, (found out that Portlanders are sensitive about the reputation of their city), and at least right now it's not annoying. But FB has certainly been overrun with engagement farming content.

peacelovewoodstock said...

Doctorow's promiscuous use of foul language contributes to the very condition that he claims to lament.

Rusty said...

"Enshitification"
Sort of what the usual suspects try to do to this site.
If you're not upping the tone, like I do, you're bringing it down.

PM said...

Used to read Doctorow's Boing-Boing blog back in the day. He knows a thing or two about enshittification

Lazarus said...

Sydney Sweeney and the entitification of everything?

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