Does that mean the goal of handling 50,000 people at a time has not been reached or are we going to be told that getting treated to the new "queue" feature is one way people are getting handled? (It depends on what the meaning of "handled" is.)
Also at the link — which goes to The Washington Post — is the news that for those who have actually enrolled, there are errors in one third of the records.
The mistakes include failure to notify insurers about new customers, duplicate enrollments or cancellation notices for the same person, incorrect information about family members, and mistakes involving federal subsidies. ...But keep coming in, people. We need you in. If two thirds of you get through the process without your file getting screwed up, well, don't you realize that means the vast majority of people are doing quite well? An election with 66.6% of the vote would be a landslide. And:
Figuring out how to clean up the backlog of errors and prevent similar ones in the future is emerging as the new imperative if the federal insurance exchange is to work as intended.
Some of the errors in the past forms were generated by the way people were using the system, another senior official on the project said, such as clicking twice on the confirmation button or moving backward and forward on the site.Yes, you idiots. It's your fault! User error. You double-clicked, grandma, you computer doofus!
The errors, if not corrected, mean that tens of thousands of consumers are at risk of not having coverage when the insurance goes into effect Jan. 1, because the health plans they picked do not yet have accurate information needed to send them a bill...So, there are a lot of people — who don't yet know who they are — who are eventually going to be quite upset. They did what they were told to do. The machine told them they'd done it. But they had not done it. I guess everyone who thinks he's signed up needs to worry that he's one of the "orphans." Should you get upset now or wait until you discover you're one of the unlucky ones? There should be another website selling insurance against the risk of being one of those whose insurance turns out not to be insurance.
Of the various errors generated by the online system, a top priority for insurers is to correct what are called “orphan reports,” in which a new customer is inexplicably excluded from reports sent to each health plan early every evening listing their new enrollees from that day.
Perhaps the goal is to drive everyone nuts about insurance, so that no one wants to hear the word "insurance" again. A collective cry goes up: "Health care should just be free!" I think the main reason that doesn't happen is that too many people believe they have access to health care services that are significantly better than what would be available for everyone if the link between care and paying for it were broken and the government — over there somewhere — paid all the bills.
Yes, everyone deserves basic access to medical treatments, but I deserve more, my family deserves better. Isn't that what you think?