"He is frustrated when he encounters skepticism, as if he were claiming to have discovered officers with telepathy or E.S.P., and he feels a nagging suspicion that had he written an algorithm instead the brass would be rushing to embrace it. 'People don’t want to believe that humans could be better than a machine,' he told me. 'And the sad truth in this wicked world we live in is that people don’t want to pay a human. They want to buy a machine.'"
The end of an excellent New Yorker article by Patrick Radden Keefe, "THE DETECTIVES WHO NEVER FORGET A FACE/London’s new squad of 'super-recognizers' could inspire a revolution in policing."