Mr. Watanabe's situation illustrates the often-uneasy relationships casinos have with their biggest clients, also known as "whales." Casinos vie to lure these high rollers by doling out luxury suites, use of private jets, and a cadre of personal handlers to fulfill every flight of fancy, from wire transfers to fishing trips to Alaska....Well, is there some point at which you would blame the casino?
In a series of emails signed by Mr. Ning, the Harrah's marketing executive, the casino company laid out the terms that it was willing to offer him, which included "a special formula just for Mr. Watanabe."
Mr. Ning specified such offers as tickets to the Rolling Stones, $12,500 a month for airfare and $500,000 in credit at the gift stores. Harrah's also offered 15% cash back on table losses greater than $500,000, special high-limit games and other incentives....
December 5, 2009
Terrance Watanabe, you old fool.