"After this time, please visit www.jsonline.com/register to register your account. You will then have complete digital access 7 days a week...."
I have been resisting subscribing to the Journal Sentinel, even though I have much greater use for it than most people, and I only even want the digital edition that costs $0.99 a week. Now, I'm trying to get through to an article, I fill out the form, I type out my credit card number, and the response is I've got to wait 48 hours for access.
Lame. Lame. Lame. Lame.
Dinosaur newspaper businesses... not even close to adapting to the digital word.
UPDATE: I responded to the email, saying I found the delay unacceptable and wanted to cancel the subscription. My email bounced, and in the bounce message, I could see that the email address was: To: Customer Service firstname.lastname@example.org. [ADDED: I needed to take the brackets out to make "custserv+canned.response" display, as it does now.]
Customer Service + canned response.
Here's my non-canned response: You're canned.