February 17, 2007

A nice diagram.

It represents exactly why I chafed at a "billable hours" job... not to mention a 9 to 5 job.

More discussion (from Bradley Wright) here.

10 comments:

Ruth Anne Adams said...
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SippicanCottage said...
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Evil HR Lady said...

Ruth Anne Adams summed it up quite nicely. It's a serious problem in evaluating performance.

Managers recognize and reward "face time." Are you still in the office at 9:00 p.m.? You must be an excellent employee!

On the other hand, if you have done twice as much work as your late staying colleagues but you are done by 4:30, you are a slacker.

Very problematic.

peter hoh said...

One of my first "real" jobs was as a proofreader for yellow page display ads. There was a day shift and an evening shift. I worked evenings. Management used a simple metric to evaluate performance: how many ads did a proofreader process on a shift.

While the day shift was adept at reading a lot of ads quickly, they had a bad habit of noticing only one mistake in an ad. So it would go back to Linotype, printing, the artist for waxing and placement (this was before desktop publishing) and then to proofreading again. That's when we'd find the other two mistakes in the ad. And send it back again.

Management chose not to measure the inefficiency caused by the sloppy first proofreading of an ad. Instead, they'd rag on us second shift readers for not being as fast as our day shift counterparts.

peter hoh said...

I got my revenge. Sweet revenge. But that's a story for another day.

Zeb Quinn said...

Another nice diagram by Bradley.

babuilder said...

If Bradley built patios for a living and studied the sociology of Christianity as a hobby he wouldn't need charts to measure his productivity.

Oligonicella said...

I've never had any problem producing eight hours work for my eight hours pay. Don't see what the issue is.

dick said...

Ruth Anne has it partially right. The part she didn't include is that then the other people will slack off and you will end up doing even more of their work. Been there, done that, didn't even get a t-shirt.

I never minded lending a hand but all too often it becomes lending an arm and then a whole self. They get the credit and I got the work. Never again!!

JMo said...

Is "looking busy" a form of lying? Is it immoral? I think it is.